Privacy Policy

Last updated: September 30, 2026

Emad Gad Car Service ("we", "our", or "the Center") respects your privacy. This Privacy Policy explains how information may be collected, used, stored, and protected when you use our mobile application and related services.

1. Information We May Collect

• Account information such as your name, phone number, email address, and login information.
• Vehicle information such as vehicle make, model, registration details, mileage, service history, and maintenance information that you provide.
• Service and booking information, including appointments, repair requests, invoices, and service records.
• Location information when you grant the application permission to access your location. Location may be used for location-based services and relevant vehicle/service information.
• Device and technical information required to operate, secure, and improve the application.
• Information you voluntarily submit through customer support or other communication channels.

2. How We Use Information

We may use collected information to provide and manage automotive services, process bookings and service requests, maintain vehicle records, communicate with customers, provide notifications, improve application performance, prevent fraud or misuse, and comply with applicable legal requirements.

3. Location Information

If you grant location permission, the application may access your location when required for supported features. You can manage location permissions through your device settings. We do not require location permission for unrelated features.

4. Notifications

The application may send notifications about appointments, service updates, offers, requests, or other account-related activity. You can manage notification permissions through your device settings.

5. Sharing of Information

We do not sell your personal information. Information may be shared with service providers or technical partners only when reasonably necessary to operate the application, provide requested services, maintain infrastructure, process communications, or comply with legal obligations.

6. Data Security

We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. No internet-based system can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide services, maintain service and accounting records, resolve disputes, meet legal obligations, and enforce applicable agreements.

8. Account Deletion

If your account supports account registration, you may request deletion of your account and associated personal information by contacting us using the support details below. Some information may be retained when required by law or for legitimate business record-keeping.

9. Children's Privacy

Our services are not directed to children. We do not knowingly collect personal information from children without appropriate authorization.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised "Last updated" date.

11. Contact Us